Support

Why can't I find AgiNotes in AppStore/Google Play?

We wanted the keep the pricing as low as possible and due to the large share that the application stores take, we decided to make a web app. This means you cannot find it in application stores. Instead, you can find it in app.aginotes.com, add it to your home screen and use just like any app. The bonus is, that it won't use the storage space on your mobile phone. Progressive web app is a modern choice.


How can I add AgiNotes to my home screen?

Android:

  1. Go to the web browser, e.g. Chrome

  2. Go to the AgiNotes service (app.aginotes.com)

  3. Look for the address bar and tap the three dots to the far right of the screen

  4. Select the “Add shortcut to home screen”

IOS:

  1. Go to the Safari

  2. Go to the AgiNotes service (app.aginotes.com)

  3. Click Share icon (below), and tap add to Home Screen


In what languages can I use AgiNotes?

You can use the AgiNotes app in over ten languages, including English, German, French, Spanish, Finnish, Swedish, Norwegian, Danish Italian, Portuguese and Dutch!

You can easily change the language

  1. Open menu and go to Settings

  2. Select your language and save.

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Can I edit or delete training sessions or trial runs?

Yes you can.

  1. Choose the training session or trial run you want to edit or delete.

  2. Tap the red pencil in the bottom right corner of the screen.

  3. Choose edit/delete.

 


How can I download a course map image from AgiNotes to my phone?

  1. Tap and hold on the image you want to save.

  2. Download the image.


Do the entries I make during the free trial disappear when I subscribe to the Premium?

No, they are safe.


Does AgiNotes save only the ten latest entries during the free trial?

No, we save every entry you insert. When you update to the Premium, you’ll see them all.


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How can I get AgiNotes Premium?

  1. Go to the app (app.aginotes.com).

  2. Tap on the menu at the top-right corner.

  3. Choose "Subscription".

  4. Subscribe to premium and enjoy the unlimited use of the app and all the interesting stats!


Is the yearly subscription valid for a calendar year or 12 months?

The yearly subscription continues always for 12 months, no matter when you make the subscription.


I have THE Premium but now I get A notification in the app that asks me to update to the Premium

  1. Please check that the credit card you have added to your subscription is still valid.

  2. If you use debit card, please check that you have enough funds on your bank account for the payment.

If these don’t help, please contact us. We are here to help you!

 

If you want help, you can always contact us through messenger, email, instagram, or the form below.

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